Shipping policy

SHIPPING POLICY — WALDROP NICHOLS STUDIO, LLC
Effective June 8, 2026

Here's what happens between "Place Order" and "It's here!"

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  FIRST THINGS FIRST — WHERE DO WE SHIP?
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Everywhere in the United States — all 50 states, D.C., and U.S. territories. We're not shipping internationally yet, but it's on our radar.

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  WHAT HAPPENS AFTER YOU ORDER?
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Day 0 — You place your order. You get an instant confirmation email. Breathe easy.

Days 1–3 — Our team picks, inspects, and packs your order. This is the "processing" window. It runs Monday through Friday, excluding federal holidays. During big sales or the holiday season, add a buffer of 1–2 days.

Day of shipment — Your package leaves our hands. You receive a second email with a tracking number. This is when the delivery countdown starts.

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  HOW LONG UNTIL IT ARRIVES?
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That depends on the speed you choose at checkout:

    ➤ Standard ........ 5–8 business days after shipment
    ➤ Expedited ........ 3–5 business days after shipment
    ➤ Express .......... 1–2 business days after shipment

Important: these windows count from the day the package ships, not the day you ordered.

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  HOW MUCH DOES SHIPPING COST?
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Rates are calculated at checkout based on your address and chosen speed. No surprises — you'll see the exact amount before you pay.

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  FREE SHIPPING — YES, WE HAVE IT
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Spend $75 or more and Standard shipping is on us — within the contiguous 48 states. No code required. It just happens at checkout.

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  TRACKING YOUR PACKAGE
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Your shipping confirmation email includes a tracking link. Click it. Carriers usually update the first scan within 24–48 hours. If nothing shows up right away, don't worry — it's coming.

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  WHICH CARRIER WILL DELIVER MY ORDER?
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We work with USPS, UPS, and FedEx. We pick the best one for your order based on the shipping speed, package size, and destination. You don't have to choose — we've got it covered.

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  YOUR ADDRESS MATTERS
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We ship to exactly what you type in. If the address is wrong, the package goes to the wrong place — and that's on you. Double-check before you hit submit.

Spotted a mistake after ordering? Email or call us immediately. We can fix it, but only before your order ships.

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  P.O. BOXES & MILITARY ADDRESSES
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We can reach P.O. boxes and APO/FPO/DPO addresses through USPS. Faster shipping methods may not be available for these destinations.

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  SOMETHING WENT WRONG
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Package says "delivered" but your doorstep is empty?
  → Check with neighbors and anyone else at your address.
  → Look around porches, garages, mailrooms, and package lockers.
  → Give it one more business day — scans sometimes jump the gun.
  → Still nothing after 7 days? Contact us. We'll open a carrier investigation and work toward a resolution.

Package arrived damaged?
  → Don't throw anything away — keep the box and all packing materials.
  → Take clear photos of the damage.
  → Contact us within 48 hours with your order number and the photos.
  → We'll file a carrier claim and get you sorted.

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  DELAYS OUTSIDE OUR CONTROL
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Mother Nature, carrier backlogs, regional emergencies, holiday volume, and security inspections can all slow things down. If we know your order is affected, we'll tell you.

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  QUESTIONS?
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Waldrop Nichols Studio, LLC
Phone: (214) 979-9050
Email: info@kinzafoodcompany.com
Address: 8070 Park Ln, Dallas, TX 75231, United States

© 2026 Waldrop Nichols Studio, LLC. All rights reserved.